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F.A.Q

Are makeup products returnable or refundable?

 

We do not accept returns or provide refunds for any makeup products that have been opened or used due to health and hygiene reasons.

Can I exchange a product if I don't like the color?

 

We do not accept exchanges or refunds for any change of mind regarding the color selection. We recommend checking the product description and the pictures carefully before making a purchase.

How long does a makeup appointment take?

A makeup appointment typically takes 45 minutes for a soft glam look and 1 hour and 30 minutes for a bridal makeup look.

How do I cancel or reschedule an appointment? 
 

To cancel or reschedule an appointment, please get in touch with us via phone or email at least 24 hours before your scheduled appointment time.

Is there anything I should do before my makeup appointment?

It's highly recommended to exfoliate and moisturize your skin the night before your appointment. This will help remove dead skin cells and leave your skin smooth and hydrated for a flawless makeup application. It's also important to avoid harsh or aggressive treatments, such as waxing or threading, on the day of your appointment.

Can I bring my own makeup products to the appointment?

You can bring your makeup products to the appointment if you have specific preferences or allergies. However, it's best to consult with your makeup artist beforehand to ensure the products will work well with your skin and the overall look you desire.

 


How long do lash lift and tint appointments take?


A lash lift and tint appointment typically will take about 45 minutes.

How long does a classic lash extension appointment take?


A classic lash extension appointment typically takes about 1 hour.

How long does a volume lash extension appointment take?


A volume lash extension appointment typically takes about 1 hour and 30 minutes.

What is the best way to prepare for a lash appointment?

The best way to prepare for a lash appointment is by showering beforehand. It is important to come to the appointment with a clean face, as you cannot wet the lashes for at least 24 hours after the treatment.

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